Privacy Policy
Cyber Security Solutions Ltd is committed to protecting the privacy and security of your personal data. This Privacy Policy explains what information we collect when you visit cybersecuritysolutionsltd.com, how we use it, who we share it with and what rights you have over your data. We operate in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and applicable data protection laws in the United States.
Who We Are
Cyber Security Solutions Ltd is a cybersecurity services company registered in England and Wales, providing email security, cloud security, network security, data security, endpoint protection and threat intelligence services to businesses across the UK and USA.
What Data We Collect
We collect the following categories of personal data:
Information You Provide Directly
- Your name and business name.
- Your email address and telephone number.
- Your message content when you submit our contact form.
- Any other information you voluntarily provide when requesting a consultation or assessment.
Information Collected Automatically
- IP address and approximate location.
- Browser type and device information.
- Pages visited and time spent on our website.
- Referring website or search engine.
- Cookie data (see our Cookie Policy for full details).
We do not collect sensitive personal data and we do not collect payment card information through this website.
How We Use Your Data
We use your personal data for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Responding to your enquiries and contact form submissions. | Legitimate interests |
| Providing the cybersecurity services you have requested. | Performance of a contract |
| Sending information you have specifically requested. | Legitimate interests |
| Improving our website and user experience. | Legitimate interests |
| Complying with legal and regulatory obligations. | Legal obligation |
| Website analytics to understand visitor behaviour. | Legitimate interests (with consent for non-essential cookies) |
We do not use your data for automated decision-making or profiling.
How Long We Keep Your Data
We retain your personal data only for as long as is necessary for the purpose for which it was collected:
- Contact form enquiries — retained for 2 years from the date of last contact.
- Client correspondence and service records — retained for 7 years in line with our legal and contractual obligations.
- Website analytics data — retained in accordance with our analytics provider’s data retention settings (typically 14 months for Google Analytics).
- Cookie data — retained in accordance with the expiry period of each individual cookie as set out in our Cookie Policy.
At the end of the applicable retention period, personal data is securely deleted or anonymised.
Your Rights Under UK GDPR
As a UK resident, you have the following rights in relation to your personal data:
Right of Access
You can request a copy of the personal data we hold about you.
Right to Rectification
You can ask us to correct inaccurate or incomplete personal data.
Right to Erasure
You can ask us to delete your personal data in certain circumstances.
Right to Restrict Processing
You can ask us to limit how we use your data.
Right to Data Portability
You can ask us to provide your data in a portable, machine-readable format.
Right to Object
You can object to our processing of your data based on legitimate interests.
Right to Withdraw Consent
Where processing is based on consent, you can withdraw it at any time without affecting prior processing.
Right to Complain
You can lodge a complaint with the ICO at ico.org.uk if you are not satisfied with how we handle your data.
US Visitors and California Privacy Rights
If you are accessing this website from the United States, please note:
- We collect and process your data as described in this Privacy Policy.
- California residents have rights under the California Consumer Privacy Act (CCPA) including the right to know what personal information is collected, the right to request deletion and the right to opt out of the sale of personal information.
- We do not sell personal information to third parties.
To exercise your CCPA rights, please contact us through our website contact page.
Cookies
Our website uses cookies to improve your browsing experience and analyse website traffic. For full details of which cookies we use, their purpose and how to manage them, please see our Cookie Policy.
Website Security
As a cybersecurity company, we take the security of your personal data seriously. Our website uses HTTPS encryption for all data transmitted between your browser and our server. We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction.
Third-Party Links
Our website may contain links to third-party websites, including cybersecurity resources and partner pages. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before submitting any personal data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal requirements. The updated date at the top of this page will always show when it was last revised. We encourage you to review this policy periodically.
Questions About Your Data?
Contact Us About This Privacy Policy
If you have any questions about this Privacy Policy or how we handle your personal data, our team is happy to help. Get in touch through our contact page and we will respond within 30 days.